Frequently asked.

Balance Bitez are clean, high‑protein, functional snack balls made with real ingredients, superfoods, adaptogens, and zero added sugar. They’re designed to give you steady energy without the crash.

We use only whole‑food ingredients, grass‑fed whey, collagen, healthy fats, and gut‑friendly fibres — no fillers, no artificial sweeteners, no preservatives, and no junk. Just clean fuel for real life.

Yes. They’re made with simple, natural ingredients and zero added sugar, making them a great option for kids who need clean energy and balanced nutrition.

Yes. All Balance Bitez are naturally gluten‑free.

Yes. We use sunflower seed butter, making them safe for most nut‑free environments.

We include superfoods and adaptogens like maca, lion’s mane, tulsi, ashwagandha, raw cacao, and maqui berry — all chosen for energy, focus, gut health, and overall wellness.

Absolutely. The combination of protein, healthy fats, and MCT oil makes them ideal for clean energy before a workout and recovery afterward.

We deliver across Canada, with same-day local delivery available in the Toronto area. Orders over $85 ship free — and over $75 on subscriptions. Below that, a flat delivery fee is calculated at checkout based on your address. Prefer to collect your order? Local pickup is always free.

Same-day local delivery (Toronto area) arrives the same day you order. Canada-wide orders typically arrive within a few business days, depending on your location. You will see a live delivery estimate for your postal code at checkout, and a tracking link by email once your order ships.

Yes. Choose Pickup at checkout to collect your order with no delivery charge. We will email you with pickup details as soon as your order is ready.

Everything is self-serve from your account — no email required. Sign in and open your subscription to pause it, skip a delivery, change your quantity, swap a flavour, or cancel. Changes apply from your next billing date.

Keep your bites refrigerated at or below 4°C, and enjoy them within 7 days of delivery for the best taste and texture. Take them out 20–30 minutes before eating so they soften to room temperature.

We accept all major credit and debit cards through our secure checkout, powered by Adyen. Your payment details are encrypted and are never stored on our servers.

Because our bites are a fresh, perishable food, we are unable to accept returns. If anything arrives damaged or is not right, please contact us within 48 hours of delivery and we will make it right.